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Quoality introduces revolutionary AI chatbot for Hospitality industry, designed to mimic human interactions & Revolutionise Guest Interactions

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Quoality introduces revolutionary AI chatbot for Hospitality industry, designed to mimic human interactions & Revolutionise Guest Interactions

April 27
21:10 2023

Quoality, a leading provider of digital solutions for the hospitality industry, has announced the launch of its free AI-powered hotel chatbot. The chatbot is designed to provide guests with a human-like chat experience, offering a range of services, including contactless check-in, direct bookings, answering FAQs, and collecting feedback. Powered by OpenAI’s ChatGPT, the chatbot can understand complex natural language and respond to guests’ queries in a timely and efficient manner.

As the hospitality industry looks to adapt to the challenges posed by the COVID-19 pandemic, contactless services have become increasingly essential. Quoality’s chatbot addresses this need by providing guests with a seamless and safe way to interact with hotels, while also helping to reduce operational costs to overcome staff shortages. The chatbot can be easily deployed across hotel websites and social media pages, allowing hotels of all sizes to benefit from its advanced AI technology.

Quoality’s chatbot comes with a range of features that are specifically designed to enhance the guest experience. One of the key features is contactless check-in, which allows guests to check in remotely, eliminating wait times at reception and reducing the workload of hotel staff. With the pandemic still a major concern for travelers, contactless services have become a necessity, and Quoality’s hotel chatbot helps hotels to meet this need.

The chatbot is also capable of answering frequently asked questions, such as check-out times, room rates, and amenities. By providing guests with instant answers to their queries, hotels can improve the guest experience and reduce the workload of front desk staff. The chatbot can also collect feedback from guests, enabling hotels to identify areas for improvement and provide a better overall experience.

Quoality’s chatbot is highly customizable right out of the box, allowing hotels to tailor it to their specific needs. This means that hotels can add their own branding, images, and messages to the chatbot, creating a personalized experience for guests. The chatbot can also be integrated with other digital solutions, such as Guest Journey Automation on WhatsApp, Email and SMS, dynamic upsell, in-stay sentiment analysis and, review boost, providing hotels with a comprehensive suite of guest facing tools.

The launch of Quoality’s free AI-powered hotel chatbot is a game-changer for the hospitality industry. By offering this innovative tool for free, Quoality is helping hotels of all sizes worldwide to improve the guest experience while reducing operational costs. The chatbot is easy to set up, requires no technical expertise, and can be deployed within minutes. This means that hotels can start benefiting from the chatbot’s advanced AI technology right away.

Quoality is committed to providing hotels with innovative solutions that make their operations more efficient while enhancing the guest experience. The company’s focus on contactless services has become increasingly important in the wake of the COVID-19 pandemic, and Quoality’s chatbot is just one example of how the company is helping hotels to meet this need.

The chatbot is powered by OpenAI’s ChatGPT, which is one of the most advanced AI language models in the world. This means that the chatbot is capable of understanding complex natural language and responding to guests’ queries in a way that is natural and human-like. By providing guests with a personalized experience, hotels can improve the guest experience and build brand loyalty.

Quoality’s chatbot is also highly secure, with data encryption and other security features built-in. This ensures that guests’ personal information is protected at all times, providing them with peace of mind when interacting with the chatbot.

In conclusion, Quoality’s launch of a free AI-powered hotel chatbot is a significant development in the hospitality industry. The chatbot’s advanced AI technology and contactless check-in capability will revolutionize the way hotels operate.

Media Contact
Company Name: Quoality
Contact Person: Akshay Dekate
Email: Send Email
Phone: +91 88511 45785
Country: India
Website: https://www.quoality.com/